Working With Us

Once you get a chance to look over your quote,  we encourage you to schedule an in-person appointment to look at samples. This is one of the most exciting parts of the invitation ordering process! We’ll discuss printing, papers, inks and embellishment options in detail and choose just the right ones for you. If you are not local to the Columbus, Ohio area, we are happy to jump on a zoom or phone call with you to discuss any questions you have!

If you’re ready to book, you'll sign our wedding contract agreement and make a 50% deposit, which can be done through our convenient client portal. Payments are accepted via PayPal or Check.

Congrats! You have officially booked with Lumaca! From here, we’ll need just a few more things from you so we can get started designing your invitations. First, we’ll need your wording for all the cards in your invitation suite. Second, we’ll need any inspiration imagery you’d like to provide to help us design your invitations. Once we have this information, we’ll send you a detailed timeline so you know expect from us and when, so that your invitations can be designed and printed in a timely manner. You’ll have the ability to make 2 rounds of revisions to your invitations before we go to print. Further design edits are charged at $60/hour.

Once we’ve finalized the design and have approval from you to print, your final payment is due in full. Printing requires about 4 weeks from the day you make your final payment. After the 4 week printing period is up, your invitations will be ready for pickup at our 400 West Rich Street Studio in Columbus, Ohio. For customers outside the Columbus area, we will arrange to ship your order via a shipper of your choice. Shipping cost will be added to the balance of your order prior to shipment.